Privacy Policy
At My-glassMarbles, we take your privacy very seriously. This page explains how your data is collected, used, and protected, in accordance with the General Data Protection Regulation (GDPR).
1. Data controller
2. Data collected
We only collect data necessary for order management and customer relations:
- First and last name
- Postal address
- Email address
- Phone number
- Order history
- IP address and browsing data (cookies)
3. Purposes of collection
Your data is used for:
- Prepare and ship your orders
- Issue invoices
- Answer your questions
- Send you follow-up or informational emails
- Improve site navigation
4. Legal basis
Processing is carried out according to:
- The contract (order placed)
- Your consent (e.g.: newsletter)
- The legitimate interest of My-glassMarbles (service improvement)
5. Retention period
- 3 years for prospect data
- 10 years for accounting data
- 13 months for cookies
6. Data sharing
Your data is shared only with our trusted partners for:
- Site hosting (Shopify)
- Payment (Stripe, PayPal)
- Delivery (La Poste, Mondial Relay...)
We never sell your data.
7. Cookies
Cookies are used to measure audience and improve your experience. You can manage them via the acceptance banner or your browser settings.
8. Your rights
You can at any time:
- Access your data
- Request their correction or deletion
- Limit or refuse their processing
- Request their portability
Send your request to: contact@mesbilles.fr
9. Complaints
If you believe your rights are not being respected, you can contact the CNIL: www.cnil.fr
Last update: June 2025